Abstract:
The willingness and flexibility of university instructors to comply with and provide
accommodations for students with disabilities is critical to academic success. The authors
examine how communication between students needing accommodations and university
instructors impacts instructor self-efficacy, or instructors’ perception that they can meet the
accommodation. Specifically, the authors’ explored the relationship between student selfdisclosure
of a disability and instructor empathy, flexibility, and self-efficacy in meeting student
accommodation needs. Results revealed that the more a student self-discloses about a needed
accommodation, the more self-efficacy an instructor has in making that accommodation. For the
low-disclosure condition, empathy and flexibility were both significant predictors of self-efficacy,
whereas, for the high-disclosure condition, only flexibility was a significant predictor of selfefficacy.
Finally, instructors’ levels of empathy and flexibility both decreased after reading both
the high and low self-disclosure scenarios.