TY - JOUR 
A1 - Uríen, Begoña
AU - Osca, Amparo
AU - García-Salmones Fernández, María Lourdes
T1 - Role ambiguity, group cohesion and job satisfaction: A demands-resources model (JD-R) study from Mexico and Spain

Y1 - 2017
SN - 01200534
UR - http://hdl.handle.net/11268/6226
AB - In line with the Job Demands-Resources (JD-R) theory, this paper studies the relationship between role ambiguity (Demand) and group cohesion (Resource) to predict job satisfaction. This study was carried out at the same multinational company in Mexico and Spain (N=537), where blue-collar workers are organized in work groups. It is hypothesized that high levels of role ambiguity are related to low job satisfaction whereas positive high levels of group cohesion are related to high job satisfaction. In addition, it is posited that group cohesion could buffer the relationship between role ambiguity and job satisfaction. Results confirm the JD-R theory with regard to direct effects. Moderating effects have been found in both countries but, contrary to the hypotheses, since these strengthen the negative effect of role ambiguity on job satisfaction. These results are relevant since nowadays, organizations need to deal with increasingly higher levels of ambiguity. The results are also being commented from a cross-cultural research perspective.

KW - Satisfacción en el trabajo
KW - Recursos humanos
KW - Satisfacción en el trabajo
KW - Recursos humanos
LA - eng
ER -